This Privacy Policy explains how Express Prints handles personal data in connection with its photo and art printing services, studio appointments, file review, production, collection, and related website use.
Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. Where a request cannot be fully granted, we will explain the reason in general terms.
Requests should describe the data or interaction in question so we can locate the relevant records. We may ask for additional details to verify identity and to assess whether any legal or operational limits apply before responding.
We retain personal data for the period needed to manage inquiries, complete print projects, maintain business records, resolve disputes, and meet legal, accounting, or operational requirements. When data is no longer needed, we delete it or de-identify it where appropriate.
The updated version will apply from the effective date shown in the revised policy. Where changes are material, we will take reasonable steps to draw attention to them through the site or other appropriate communication channels.
We use personal data to respond to inquiries, review image files, confirm size and paper choices, prepare quotes, manage test prints and final production, arrange appointments and collection, process payments, maintain records, support site functionality, and handle security, troubleshooting, and legal compliance. We may also use limited data to improve our services and internal workflows.
We may share personal data with payment processors, technical service providers, communication tools, and production or delivery partners that assist with order handling, file processing, payment administration, or site operation. These parties are expected to use the data only for the services they provide to us and to maintain appropriate confidentiality safeguards.
We may disclose personal data to public authorities, courts, or other parties when necessary to comply with legal obligations, enforce our terms, protect our rights, or respond to lawful requests. We may also share information where disclosure is needed to prevent fraud, security incidents, or misuse of our services.
We may collect contact details, order information, file uploads, consultation notes, payment-related records, and technical data such as device and usage information. For print projects, we may also process image files, resolution details, crop preferences, paper and finish selections, and proofing or approval records.
We receive data when users submit an inquiry, upload artwork or photographs, arrange a consultation, approve a test print, or communicate with us by email or other supported order methods. We may also generate internal records from file review, production handling, packaging, and site or device interactions.
Our site may use essential cookies to support page functions and security, and functional or analytics cookies to understand site performance and improve the user experience. Cookie duration may be limited to a session or may continue for a longer period, depending on the purpose.
Users may manage cookies through their browser controls, including blocking or deleting cookies already stored on a device. Some site functions may not operate properly if certain cookies are disabled.
